FAQs

Answers to the questions we get asked most about payments, delivery, and returns.

Payments

What payment options do you offer?

You can pay prepaid (UPI, cards, net banking, wallets) or choose Cash on Delivery, depending on the product. Select items may need a small partial advance before dispatch.

Is Cash on Delivery (COD) available on every product?

What is a partial advance payment?

Does paying prepaid have any benefit?

Delivery & Tracking

How can I track my order?

How long does delivery take?

What if my order is delayed?

Can I change my delivery address after placing the order?

Returns & Replacement

What is your return policy?

What is your replacement policy?

Are all products eligible for return or replacement?

How do I request a return or replacement?

When will I get my refund?

Shopping With Us

What all can I shop for here?

Do you plan to add more categories?

Still have a question?

Our support team is happy to help with anything not covered here.